During troubleshooting of an officer’s SPARROW RAIL MIN signing issue, it has been observed that DSC Signer Version 4.1.8 is no longer compatible for APR Signing . Also, the signer download link available on SPARROW login is either not working or getting corrupted. It is hereby informed that SPARROW RAIL MIN (APR Portal) is now functioning properly only with DSC Signer Version 7.0.2. The correct and updated signer version has been uploaded on the NR website under the Employee Corner, along with the CheckLive link for verification. Concerns are advised to download and use the updated version from the below link: https://nr.indianrailways.gov.in/view_section.jsp?lang=0&id=0,5,317,1513 old version DSC 4.1.8 is working fine for E-Office file Signing and both 4.1.8 and 7.0.2  can be parallel installed at same time as running on different ports.

    1.       No Signing Options Available   Question: After recent updates, why don’t I see DSC or e-Signer options in e-Office? Answer: This is due to missing role assignment or DSC registration . Solution: Contact e-Office Admin and share: PF Number Name e-Office Post Gov.in ID Role Assignment: For e-Signer → Admin must assign ROLE_ESIGNER to your POST/Gov.in ID For DSC → No role needed; user must register DSC manually For DSC Users: Install DSC Signer Service 4.1.8 Ensure service is running &   Check Live is working fine Register DSC in e-Office 2. Only “E-Sign and Send” Option Visible Q: Why do I see only E-Sign and Send, not DSC Sign and Send? A: Because DSC is not registered , but E-Signer role is assigned . Fix: 1.       Ensure DSC Signer 4.1.8 is installed & running 2.       Open...