Certificate Validation Failed during DSC Signing on HRMS Portal

-

 Issue:

When attempting to digitally sign documents on the HRMS portal (https://hrms.indianrail.gov.in), users encounter the following error:

Certificate validation failed.

Screenshot Example:

 


This error appears even after:

  • Updating Java to the latest version.

  • Installing or updating eMudhra/Embridge Signer software from the official website.

  • Updating DSC (Digital Signature Certificate) drivers/token software.

  • Restarting the system and the Embridge Signer service.

Affected Functionality:

  • Self Appraisal Submission

  • Forwarding or Approving APARs

  • Any workflow requiring DSC-based signing

Suggested Resolution Steps

  1. Verify Token and Certificate

    • Ensure the DSC token is properly inserted.

    • Verify that your token software (e.g., ePass, SafeNet) detects the certificate.

    • Confirm that your certificate is valid and not expired.

  2. If the issue persists: Use HRMS Custom Embridge Signer

    • HRMS Technical Team has provided a custom Embridge Signer installer available via Google Drive.

https://drive.google.com/drive/folders/1bt4XXJXheEBsqguwZV4Ej8RYqPK1Cxw8

    • This customized version specifically resolves the Certificate validation failed error encountered during HRMS signing workflows.

    • Important: Only download this from the HRMS support-provided link to ensure authenticity.

    • After installing, restart your system.

    • Launch Embridge Signer before logging in to HRMS and perform DSC signing again.

Note to Users:
The HRMS team has observed that the standard Embridge Signer sometimes fails due to certificate chain issues specific to the HRMS signing module. The custom Embridge Signer was released as a workaround.

If you encounter this error:
✅ Try the custom Embridge Signer first.
✅ Ensure token drivers are updated.
✅ Confirm your DSC is active and valid.

Support Contact:
For any unresolved issues, contact the HRMS Helpdesk.


Comments

Post a Comment

Popular posts from this blog

DSC Signer Service issues in E-Office

-
Image
Is your E-Office DSC Services is still not starting and not prompting as below like this ( even you have followed all basic instruct which is provided to you) Reason could be  1. Java is not properly installed Click here and install Java and restart the system 2. If you are sure and Java is installed/updated on your system , another reason is port which is required by E-Office DSC Signer Service  https://eoffsigner.eoffice.gov.in:55101/check/isLive   ( Port 55101 and 55100) is being used by any other program in your system. some identified program are  WinZip Winrar    we recommend you to uninstall these program as these are also not free and ask money to pay to be register  use 7ZIP software which completly free and does not required any registration and same to use always. Click here to Download  required version compatible with your system. 3. If above software are not the case then  Follow below if  Service is no...
Read more

Resolving Digital Signer Service Issue ( 4.1.8 Version) of E-Office

-
Issue: The Digital Signer Service may fail to start automatically  every time the system starts, causing inconvenience. Make you have Digital Signer Service 4.1.8 of E-office  if not download here   ( 4.1.8) DSC Signer 4.1.8 check live link - https://eoffsigner.eoffice.gov.in:55101/check/isLive --------------------------------------------------------------------------------------- Step 1: Disable UAC Prompt To disable the UAC prompt for starting the Digital Signer Service: Press the Windows button and search for "UAC" . Click on "Change User Account Control settings." Move the slider to "Never Notify" and click OK . Restart your computer if prompted. Step 2: Create and Configure the Batch File Follow these steps to create a batch file that will fix the issue automatically: Download mentioned tweak batch file  Download here Extract and save the file on desktop (Ensure the file extension is .bat ). Right-click the file and select "Run a...
Read more

Embridge signer is not working on HRMS portal with M-Toke Crypto driver

-
While utilizing HRMS APAR with EMBridge Signer, we encountered an issue where the signer functionality was not working as expected. To address this, we took the following steps in an attempt to resolve the problem: We attempted to update the EMBridge Software to ensure that we were using the latest version, hoping that it might contain bug fixes or improvements. We also installed CA Certificates from our signing vendor, as this is essential for ensuring secure and trusted digital signatures. Despite these efforts, the issue persisted, and the EMBridge Signer remained non-functional. Subsequently, we explored alternative solutions to rectify the problem. It was during this process that we came across the Crypto Signer Software, available for download from the following link: Link to Crypto Signer Software https://prospectlegal.in/download-mtoken-driver-for-windows-10-32bit-64-bit/ After installing the Crypto Signer Software from the provided source, we were pleased to find that it effec...
Read more