Certificate Validation Failed during DSC Signing on HRMS Portal

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 Issue:

When attempting to digitally sign documents on the HRMS portal (https://hrms.indianrail.gov.in), users encounter the following error:

Certificate validation failed.

Screenshot Example:

 


This error appears even after:

  • Updating Java to the latest version.

  • Installing or updating eMudhra/Embridge Signer software from the official website.

  • Updating DSC (Digital Signature Certificate) drivers/token software.

  • Restarting the system and the Embridge Signer service.

Affected Functionality:

  • Self Appraisal Submission

  • Forwarding or Approving APARs

  • Any workflow requiring DSC-based signing

Suggested Resolution Steps

  1. Verify Token and Certificate

    • Ensure the DSC token is properly inserted.

    • Verify that your token software (e.g., ePass, SafeNet) detects the certificate.

    • Confirm that your certificate is valid and not expired.

  2. If the issue persists: Use HRMS Custom Embridge Signer

    • HRMS Technical Team has provided a custom Embridge Signer installer available via Google Drive.

https://drive.google.com/drive/folders/1bt4XXJXheEBsqguwZV4Ej8RYqPK1Cxw8

    • This customized version specifically resolves the Certificate validation failed error encountered during HRMS signing workflows.

    • Important: Only download this from the HRMS support-provided link to ensure authenticity.

    • After installing, restart your system.

    • Launch Embridge Signer before logging in to HRMS and perform DSC signing again.

Note to Users:
The HRMS team has observed that the standard Embridge Signer sometimes fails due to certificate chain issues specific to the HRMS signing module. The custom Embridge Signer was released as a workaround.

If you encounter this error:
✅ Try the custom Embridge Signer first.
✅ Ensure token drivers are updated.
✅ Confirm your DSC is active and valid.

Support Contact:
For any unresolved issues, contact the HRMS Helpdesk.


Comments

  1. digitalsignatureagency20 November 2025 at 13:43

    This one is easily the most comprehensive explanation I’ve read on Class 3 Digital Signature Certificates. |I liked the way you discussed its use, legality and how it works, etc…..it’s easy for a non-techie to understand Decipheress. DSCs: the need of the hour These days, DSC has become indispensable for safe digital communication and your comment speaks volumes about that. Great job!

    ReplyDelete
  2. dsc13 August 2026 at 18:43

    Digital Signature Precision Tokenare becoming essential for online government and business services. Good explanation of the topic.

    ReplyDelete

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