E-office and PARICHAY Digital Signer troubleshooting guide

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 E-office and PARICHAY Digital Signer troubleshooting guide

Recently it is observed while Gazetted Officers signing for their APAR and IPR with DSC Signer 4.0 which is recommended for Digital signing any document/page in E-office/SPPARROW is not working properly and tossing different error, whereas it was working fine before.

So we recommended to process using e-hastakshar method for APAR signing but IPR page was still causing errors in few cases.

After few tests/tweaks we observed below

1.     DSC Signer 4.0 & 4.1 is working fine if anyone is only using E-Office as signing application ( existing known method)

Available signer and method on below URL’s 

https://tinyurl.com/eofficembdiv

http://tinyurl.com/moradabaddivision

https://mbdiv.blogspot.com/

2.     E-office has release a DSC Signer Version 4.1.7 which is working fine for E-Office as well as SPPARROW signing once recommended method is followed.

It is now suggested to uninstall 4.0 or 4.1 and use 4.1.7 version which is working fine for E-Office and SPPARRROW Signing both , it also has a new Certificate to install which is necessary ( process is same as existing regular of installing prerequisites and then installation of DSC signer 4.1.7 )

Installation file is NOW available on below URL

https://tinyurl.com/eofficembdiv ( POINT 6)

https://eoffice.gov.in/dsc.php  ( Chhose your installation as per SYSTEM configuration)

 


New Certificate test link is –

https://eoffsigner.eoffice.gov.in:55101/check/isLive   ( if 4.1.7 is installed)

For older version (4.0 and 4.1) link would be same

https://127.0.0.1:55101/check/isLive


Best supported URL for signing APAR /IPR is Microsoft Edge , because in same case certificate is not being authenticated in MOZILA/CHORME

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